Nancy, a parent

Having a child suffering from a life-threatening illness is terrifying. Susan Schrott stewarded us through very difficult times, gave us clear benchmarks, told us when it was “time” for residential care, and flexed as we adjusted the team over time. And she enabled our daughter to look forward to a full, happy and healthy life. Susan is a best partner a parent with a sick child can have.

— Nancy Turrett, a parent